Survival Solutions is 100% privately owned fire safety business, with their roots planted firmly on the Central Coast of NSW, but comfortably extending out about 200km, taking in Sydney, Newcastle, Lake Macquarie, Port Stephens, Mid North Coast and the Hunter.
Survival Solutions commenced operations from a residential premise in Lisarow as a hobby business in 1998, which snowballed over many years based on industry experience, excellent customer service and sheer determination not to fail.
With the underlying thought process, the same then as it is now, summed up in a few words - “bringing service and compliance together for your protection.”
PRIVATELY OWNED LOCAL BUSINESS
Survival Solutions has always been dedicated to the job entrusted to them by their customer, ensuring all fire safety assets have been inspected and are operating as required.
They are fiercely independent industry leaders, who always put the interest of their customer first.
They are one of longest established and most experienced local fire service providers in the Central Coast and Newcastle area, established in 1998 by the current MD, Jeff Terry.
Their team includes technical and administration staff, including, Accredited Practitioner Fire Safety, Fire Industry Electricians, Plumbers, Carpenter, Operations and Administrators.
They have assessed and certified over 15,000 sites with Annual Fire Safety Statements and Certificates since 1998. .
INDUSTRY ASSOCIATIONSThey are corporate silver members of the Fire Protection Association of Australia, operating within the FPA code of practice for your protection.
Institute of Australian Building Surveyors (AIBS)
They currently manage over 2500 sites, across the Central Coast, Sydney and Hunter regions, with various levels of complexity including, industrial, commercial, government and residential high rise.
CULTUREThey are committed to excellent customer service, through a positive can-do approach to problems and customer service.
They have focused on the safety of all stakeholders, environmentally sustainable business practices and staff equality.
TECHNOLOGYThey have embraced technology and operate through a paperless online client management system, simPRO, which helps keep the delivery of service together from sales, through to certification.
Survival Solutions has continuously invested in its people to ensure they have well educated and qualified staff to assist their client’s needs.
If you are seeking a business that is serious about protecting you then you will appreciate that our business carries both Public Liability for products sold and Professional Indemnity insurance for advice given. They are corporate members of the Fire Protection Association of Australian (FPAA) and the Australian Institute of Building Surveyors (AIBS), as well as many local business chambers.
NSW Department Fair Trade Licence No. 227880C
Public Liability 20 million policy AWIB
Professional Indemnity of 20 million policy AWIB
Australian Institute Building Surveyors No. 4477
Fire Protection Assoc. of Aust. Silver Corporate Member No. 25243
Chamber of Commerce
SIMPRO CUSTOMER CONNECT
When it comes to advanced online business management technology, Survival Solutions is an industry leader, with all asset data, records and results located in a remote server for our collective access.
Take advantage of fire industry asset management and reporting technology at no extra cost, with simPRO CUSTOMER CONNECT online client management system.
Whether you have a single building or multiple sites and businesses throughout our service regions, Survival Solutions online client management system CUSTOMER CONNECT allows the unrivalled client access to every individual site managed by us. Including access to asset data, service history, scheduled jobs status, review and approve pending quotes or reports, pay and review invoices all online. Access is simple with the issue of a URL, username and password.
The team at Survival Solutions understands the importance of maintaining sustainable and safe environmental business practices. This is evident in every aspect of their business, endeavouring to meet the needs of the present without compromising the future.
They aim to minimise the impact on the environment by continuous assessment and review of business practice, ensuring where possible their environmental impact is reduced or at best eliminated.
A commitment to safe work practices has been one of the cornerstones of success for Survival Solutions, with significant investment in WH&S management. Associated and approved by companies such as Pegasus for strata management and CM3 for all other business.
Survival Solutions understands the huge effort many of our local community organisations put into administering this facility and organisations for the great benefit of children and others in the community and provide many services free of charge or at subsidised rates. Some of the local community organisations include:
- Sunny Field
- Living Options
- Local Scouts & Guides
- Castle Employment